Question

6. A bank with a branch located in Crown Point wants to develop an improved process for serving customers during the noon-to-


Insurance СРBank ValpoBank Perform СР 4.21 5.55 3.02 5.13 4.77 2.34 3.54 3.20 4.50 6.10 0.38 5.12 6.46 6.19 3.79


CPBank Perform Insurance ValpoBank Valpo 9.66 5.90 8.02 5.79 8.73 3.82 8,01 8,35 10.49 6,68 5.64 4.08 6.17 9,91 5.47


Insurance CPBank ValpoBank Perform Before After 59 72 72 74 89 62 67 74 81 78 88 86 71 81 67 72 78 77 64 85 72 80 89 80 87 76
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Date: 02/10/2019 Answer а) To test the hypothesis is that the mean waiting time is difference between the CP bank and Vaplo bTwo-Sample T-Test and Cl: CP, Valpo Two-sample T for CP vs Valpo N Mean StDev SE Mean CP Valpo 15 7.11 2.08 15 4.29 1.64 0.42Decision The conclusion is that p-value in this context is less than 0.05 which is 0.000, so the null hypothesis is rejectedProbability Plot of CP, Valpo Normal 95% CI 99 Variable CP Valpo 95 90 80 70 60 50 40 30 20 10 5 1 7.5 0.0 2.5 5.0 12.5 15.0d) A 95% confidence interval estimate of the difference between the population means waiting times of CP bank and Vaplo bank

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