Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is available to answer cu...
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Agan’s management would like to evaluate two alternatives: 1. Use one consultant with an average service time of 8 minutes per customer; 2. Expand to two consultants, each of whom has an average service time of 10 minutes per customer. (Hint: P0 = 0.6552) Quantitative methods
Homework Answers
Answer :
2)No
Because, Firm should increase the mean service rate µ for the consultant or hire a second consultant
Note : As per HOMEWORKLIB RULES,we will answer only 1 question,I have a little bit doubt in question 1 so I have answered question 2 .Thank you.
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Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is available to answer cu...
1. Agan Interior Design provides home and office decorating assistance to its customers. In normal operation,...
1. Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.1 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. Agan's management would like to evaluate two alternatives: • Use one consultant with an average service time of 8 minutes per customer. • Expand to two consultants, each of whom has an average service time of 10 minutes per customer. • If the...
Cullowhee Interior Design provides home and office decorating assistance to its customers. In nor...
Cullowhee Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Cullowhee’s management would like to evaluate the following two alternatives: • Option 1: Provide extra training to the existing consultant which will result in average service time of 8 minutes per customer. • Option 2: Hire...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 15-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.7 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times. If required, round your answers to four decimal places. Lq = L = Wq = hours W = hours...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In...
Problem 11-11 (Algorithmic) Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.9 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times. Round your answers to four decimal places. Do not round intermediate calculations. Lq = L = Wq...
I am having trouble finding the correct calculation for the last part of this question: Agan...
I am having trouble finding the correct calculation for the last part of this question: Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.3 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. Agan's management would like to evaluate two alternatives: Use one consultant with an average service time of 8 minutes per customer. Expand to two consultants, each of whom has...
Problem 11-21 (Waiting time problem)
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. Agan's management would like to evaluate two alternatives:Use one consultant with an average service time of 8 minutes per customer.Expand to two consultants, each of whom has an average service time of 10 minutes per customer.If the consultants are paid $16 per hour and...
Assume customers arrive at the average rate of 12 people per hour. There is one employee...
Assume customers arrive at the average rate of 12 people per hour. There is one employee who can server one customer every 3 minutes on average. Assume that there is a variation in the demand and in the supply.Arrival time has a standard deviation of 1 min , and a standard deviation of 2 minutes for the service What is the average no. of customers in system (Ls) ?
Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The...
Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of three hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all...
1. Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.1 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. Agan's management would like to evaluate two alternatives: • Use one consultant with an average service time of 8 minutes per customer. • Expand to two consultants, each of whom has an average service time of 10 minutes per customer. • If the...
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