Question

As part of an ISEN team re-designing the Starbucks order fulfillment process, you have been tasked with the generation of a "systematic design". Using the "black box" model below, and the identified transformative functions requisite for order fulfillment, draw the material, information (aka signal), and resource (aka “energy) flows that integrate these order fulfillment functions together to accomplish the overall material flow objective indicated on the black box. Note: as the transformations occur the names of the flows may change to reflect the transformations taking place. The material flows should "thread” the functions together. "Black box function" Legend: Resource ("energy") Material barista payment cashier coffee machine coffee supplies-- order- Process customer coffee order Filled cup By-products - ..Information ("signal") "Standard function blocks" Take order Fill cup Mark cup Deliver order

Answer 1

cashier _order_ payment Take order coffee machine fill cup fill cup barista L filled cup Mark cup coffee supplies Deliver order