Question

Discuss JP Morgan Chase critical success factors

Answer 1

JP Morgan Chase is the biggest bank in the of the United States, and also largest in the world by Market capitalization. Following are the critical success factors that have consistently played role in the bank's success:

1. Building & maintaining trust: Client trust is of paramount importance in both banking as well as Investment banking businesses. Since its inception, JP Morgan Co. has strived to build & maintain the trust of business clients, retail consumers as well as of the Government.
2. Good Leadership: JP Morgan's top leadership, starting from the founder JP Morgan himself,  has always been comprised of the best people in the finance industry. Jamie Dimon who has been the Chairman and CEO of JPMorgan Chase since 2005 till present has also shown exemplary leadership.
3. Brokering important Consolidations: Since its beginnings, JP Morgan Co. played crucial roles in consolidation of many industries including Railroad & Steel industries in its early years. Such consolidations have been very crucial for the industry & American economy as a whole adding value to the brand of JP Morgan.
4. Role during Financial Crisis: JP Morgan Chase has not only been able to sustain itself but also played a crucial supporting role for the markets & economy starting from the first crisis in 1907 (when there was no Federal reserve! ) till the most recent one in 2007-08.
5. Big successful mergers: Today's JP Morgan Chase & Co. is a result of big mergers of large banks - JP Morgan & Co. , The chemical bank (which merged into Chase) & Chase Manhattan bank & later-  Bank One, Bear Sterns & Washington Mutual. These mergers constructively added the asset base, branding value & the legacy