Part A: Mrs. Jones enters the hospital for a routine endoscopy for esophageal erosion which is...
Part A: Mrs. Jones enters the hospital for a routine endoscopy for esophageal erosion which is not responsive to prescription drugs. The procedure goes well, however, Mrs. Jones becomes quite ill with an infection and has to be readmitted to the hospital for sepsis and nearly dies. During a meeting to conduct a root cause analysis, the gastroenterologist blames the endoscopy room nurse and the nurse blames the vendor. You are the VP of GI services and your bottom line is turning red. What would be the appropriate steps to take at this point in time? Part B: In a subsequent investigation, the infectious disease team discovers the solution sold to clean the endoscopes was not removing all the contaminants. The FDA announces a halt to all endoscopic procedures with this equipment and the cleaning solution. What are your next steps?