Question

Review Questions 1. George was walking into the hospital on his way to visit his wife who had just delivered their first child. His arms were loaded with flowers, balloons, and teddy bears for the baby. As George was crossing the lobby, he slipped, dropped all of his items, and cried out in pain. Prior to George entering the hospital, housekeeping had just mopped the lobby floor and failed to put out a "wet floor" sign. George ended up in the emergency department with a fractured wrist. What is the role of the risk manager in this scenario, and how should he or she respond? 2. A person who represents the rights and interests of another individual as though they were the person's own is referred to as a patient a. Advocate b. Friend c. Advisor d. Manager 3. Explain how risk managers use their skills in patient advocacy to lessen the impact that potentially compensable events can have on healthcare organizations. 4. A patient was taken into surgery at a local hospital for treatment of colon cancer. A large section of the colon was removed during surgery, and the patient was taken to the medical floor after surgery. Within the first 24 hours post-op, the patient developed fever, chills, and abdominal pain. An abdominal CT scan revealed the presence of a foreign body. This situation describes a a. Near miss b. Sentinel event c. Security incident d. Time-out 5. Discuss the importance of patients' rights as they receive services at a healthcare facility.

Answer 1

1. Role of risk manager :-

(1) Developing the risk management plan;

(2) Implementing the risk management plan; and

3) Managing the risk management plan.

#. Developing the Risk Management Plan consists of three separate steps:

1) Identification Stage

2) Classification Stage

3) Treatment of Risk

- Identification Stage -

If you are going to control risks in the program, you must first identify what those risks are (categorize).

- Classification Stage -

The purpose of the classification stage is to determine how often (frequency) the risk may occur and the severity of the potential loss arising from the risk (classify risk).

- Treatment of Risk -

A treatment is a method used to reduce, control, manage or eliminate financial risks and bodily injuries.

2. A person who represents the rights and interests of another individual as though they were the person's own is referred to as a patient advocate .

3. Skills of risk manager :-

a. Avoidance of the risk

b. Transfer of the risk to another party

c. Retention of the risk by the recreation or sport organization or self-insurance

d. Reduction of the risk through efforts to reduce the various types of hazards.

4. sentinel event

an unexpected occurrence, not related to the natural course of the patient's illness or underlying condition, that results in death, serious physical or psychological injury, major permanent loss of function or the risk thereof