Question

a. Why is inefficiency and maximizing profit common in healthcare? Doesn’t competition and efforts to maximize profit force organizations to be efficient?

Answer 1

Healthcare is the largest service industry. Inefficiency lies as there is a lack of training on how to handle the health related issues.

Setting up Patients visit , making reminder phone call to patients , asking doctors to counsel patients and punishing repeat offenders etc leads to inefficiency .

Lack from availing proper services with in the time line or continuity of healthcare policy takes place and thus in a way maximises profit as the payment made and the service has not been taken on a precautionary basis.4

Yes , Competition efforts to maximize profit force organisations to be efficient as Customers will oblige or take services only from those organisations which render six sigma services to its customers.

Thus only efficiency of an organisation can entail good and repeat business to such organisation to lead and operate in the Health care segment .