Question

Chapter 8 Comunication and the Nuse P Nurse Patient Pelationsi An example indicating offering of self would s. 12 When communicating with an older adult who 1. Tell me more about that. 2. "I'11 ask the dector when he expects the re- Select all that apply) (113) 1. speak normally, but distinctly 2. eliminate other noise in the room. 3. speak in low tones 4. face the listener 3. "I don't know, but I'll find out and be right 4. "Let's look at your options The best way to encourage elaboration when interacting with a patient is to say, (106) 1. I'm not certain that I follow what you 9. 13. One action that enhances communication suc- cess with a hearing-impaired person is to (113) 2. be sure the area is well-lit. 3. be certain to face the person when speak- ing, 4. 2. "The treatment caused pain? 3. I'll listen if you will tell me more." 4. "We'll continue after your primary care provider checks you over use higher tones when speaking 4. Which is a nonverbal communication? (1o1) 1. a giggle 10. An example of offering false reassurance would be to say, (109, Table 8.3) 1. "We'll have the report back in 3 days 2. "The pathologist is very good 3. "The results only take 24-48 hours." 4. "I'm sure the pathology report will be just fine. 3. smiling 15. When obtaining a history from an older adult, you should (114) 1. allow sufficient time to answer a question 2. anticipate the person's answers and fill in for him or her 3. quickly ask another question to keep him or her on topic 4. tell the person, "Just answer the question. Empathy is (111) 11. 1. feeling concerned about how another is showing you care about the other person 3. 2. placing oneself in another's position to un derstand how she or he feels. 4. making sympathetic statements to some- one who has had a loss. MATCHING Directions: Match the therapeutic technique in Column Il with the statement/question in Column 1 Column II Column I Offering self (105, Table 8.1; 106) b. Clarifying (106) a. ..won't do it?" go "He said you couldn't go home until c. Restatement (105, Table 8.1; 106) Saturday." "I'lI check on it and be right back." e. Using silence (105, Table 8.1) So you have pain when you move, f. Giving information (105, Table 8.1; 106-107) but it isn't very bad." Leaning forward, nodding head. "How was your night last night?" "Tell me what the doctor said." You think it was the coffee that kept you awake?" Your surgery is scheduled for 10:00 2. 3. d. Summarizing (105, Table 8.1; 107) g. Open-ended question (105, Table 8.1; 105-106) h. General lead (105, Table 8.1; 106) i. Reflection (105, Table 8.1) Seeking elaboration (105, Table 8.1; 106) 5, 6. 7. 9. 10. Copyright 2018 Elevier Inc All rights reserved.

Answer 1

8. An example indicating offering of self would be saying - Tell me more about that .

9. The best way to encourage elaboration when interacting with a patient is to say - I will listen if you tell me more .

10. An example of offering false reassurance would be to say - I am sure the pathology report will be just fine .

11. Empathy is defined as placing onself in another position to understand how he or she feels .