Question

Linda took her wedding dress to be dry-cleaned at Fussy Dry Cleaners. After handing over the dress and paying, Linda received a docket. On the reverse side it said “we accept no responsibility for damage during the cleaning process.”

Fussy Dry Cleaners did not take reasonable care of the dress and, as a result, the dress was damaged.

Advise Linda whether Fussy Dry Cleaners is liable to compensate her? Your answer must refer to relevant principles of contract law.

Answer 1

The contract law of a country states that when one party refuses to perform the contract clauses either fully or partially, the other party is entitled to receive benefits or compensation from the party violating the contract. However, compensation for damages due to reasons other than breach of contract cannot be provided by court to the party suffering loss. Here, Fussy Dry Cleaners did not take sufficient care of the wedding dress of Linda and therefore, Linda as a customer can seek compensation from Fussy Dry Cleaners for her damaged wedding dress. The amount of compensation is to be determined by a court that hears the case of Linda.