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Case You decided to increase his customer satisfaction by using simulation. Customers in a retail store which has one cashier
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Answer #1

(a)Average Inter-arrival Time:-

Customer Arrival Time Inter-arrival Time
1 09.03 0
2 09.05 0.02
3 09.08 0.06
4 09.08 0.02
5 09.09 0.01
6 09.19 0.10
7 09.33 0.14
8 09.36 0.03
9 09.38 0.02
10 09.49 0.11
Total = 0.51

Inter-arrival time= 0.51/10 =0.051 hour

= 0.051*60=3.06 minutes

(b)Average time in queue:-

Average Time in queue = 0.51/10 =0.051 hour

=0.051*60 =3.06 minutes

(c)Average Service Time:-

Average Service Time=0.51/10 = 0.051 hour

=0.051*60 =3.06 minutes

(d)Maximum queue length:-

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