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QUESTIONS 1. Which quality improvement approach applies in this case study: general or specific?
Chapter 26: Quality Management Student Case Studies Emily L. is the quality assurance director at the Best Care Home Health A
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Answer: The Six sigma model can be used for this case as the major goal of six sigma model in the quality improvement is that it focus on the drawbacks and eliminates the waste and defects. The sux sigma model increases the efficiency and improves the quality. It identify the major cause of the drawbacks by stream linings.

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