Please answer the whole thing in 3-5 sentences or more… give detailed response with full sentences using proper grammar.
The course project in Module 05 is a further examination of a technique that is commonly used for improving communication among team members and patients and develop solutions to solve problems to improve organizational function and patient experience. It is called SBAR and stands for Situation, Background, Assessment, and Recommendation.
Read through the scenario below and you are required to provide a minimum of 3-5 sentences of each section of SBAR and should be free of spelling and grammatical errors. References are not required but if used, must be cited in proper APA citation format.
Scenario
As a medical administrative assistant working at a healthcare clinic you have noticed in the last month there is an increasing number of patients checking out after their visit unsure of when they should schedule their next visit. This causes you to have to track down a healthcare member from that patient’s healthcare team to determine when the patient needs to reschedule their next appointment. This process takes time, added effort and a delay in assisting other patients along with decreasing the patient’s overall experience.
Utilizing the SBAR technique, discuss how communication can be improved between the front desk and healthcare team members along with how this issue can be resolved.
You are required to provide a minimum of 3-5 sentences for each section of SBAR and your submission should be free of spelling and grammatical errors. References are not required but if used, must be cited in proper APA citation format. Please download the following assignment template to complete your SBAR assessment:
Module 05 Course Project Template.
SBAR:
Situation:
Health care clinic patient have problem with their schedule
appointment for their next visit..
Background:
Patient scheduling is a simple process,but it need efficient
patient care for their satisfaction and it must make sure the
avoiding long waiting time and profitability stays
consistent..Keeping more office stress and less effective
technology improvement and inadequate staffing make this problem
worst..
Assessment:
Front desk staffs simply sort the demand for appointment by
clinician..logistical challenges,demand data integrity and
management of background rescheduling need solution for their
quality access and to avoid long waiting time..patient scheduling
system need modification with advanced technology..
Recommendation:
Electronic communication by telephone and mail is the best way can
avoid those incidence..This communication methods help interpret
the message to the patient and it avoid patient waiting time..open
access method is the advanced same-day scheduling method patients
receive an appointment slot on the day they call..Open access helps
to stop scheduling appointment weeks or months in advance..It is
effective in both managed care and fee for service
environment..
Please answer the whole thing in 3-5 sentences or more… give detailed response with full sentences...
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