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If a patient requests copies of their health record, the facility must provide the copies within...

If a patient requests copies of their health record, the facility must provide the copies within 30 days of the request. If the records are stored off-site and you are not able to meet the 30-day time frame, how would you handle the situation?

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Ans) Obtaining a copy of his or her medical records can be a long and expensive process for a patient.

- In addition, the typical restriction, that a patient may get only paper copies of records, flies in the face of nascent popular views that “the hard copy medical record is increasingly a dinosaur in health care delivery contexts”.

- In addition, as populations age, we can expect that there will be more and more long medical records, and as individuals live longer and more active lives, we can expect each individual medical record to grow in length. Each of these factors argues for innovative ways to provide patients their medical records, among which electronic health records would hold many important benefits.

- Approaching in a right way is the key to handle the situation.

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