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with a palli ama while facing away ot see the health Clinical Applications pisode of your favorite medical drama wh Watch an

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Changes that would be recommended to improve communication and make the patient more comfortable during the encounter are :-

- Gain the person’s attention by speaking first and/or by a gentle touch on the arm

- Introduce yourself and what you do

- Always talk to the person directly, rather their sighted companion

- Use verbal responses, avoid nods and head shakes

- Verbalise your actions

- Inform people when you are moving away from them or leaving the room.

- Ask if guidance or support is required

- Provide information in an alternative/accessible way - audio, large print or braille

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