Question

5. Ms. Smith, a nurse in the 150-bed community hospital in Ocala (popula- tion 50,000), is a shrewd overseer. She has noted that Dr. Coupay does an extraordinary number of hysterectomies on very young women. He does as many as 10 to 15 per week. While nursing Dr. Coupay's patients, Ms. Smith gets the impression that they were rushed into the operation and did not fully understand what was happening. Through friends in Pathology, she hears a rumor that most of these hysterectomies appear to have been unnecessary, since there were no signs of cancer or fibroid tumors and no signs of damage to the uterus. She mentions this to her supervisor, who tells her that the matter is being inves- tigated. Besides, the hospital census is down and those patients help to keep things going. Six months later, the situation is unchanged. Ordinarily, the hospital tissue committee would take care of this problem. make In the absence of action from the tissue committee, should Mrs. Smith a formal complaint? If a formal complaint does no good, what should she do?

Answer 1

Answer: Mrs. Smith should make a formal complaint as it will make an investigation. The investigation will reveal the real reason and the problem. Because may be there could be reasons that may lead to trouble for the patient.

Sometimes it's true that many of the Healthcare organisation for the sake of themselves do such things that leads to Patient suffers. If the formal complaint doesn't work then she should herself indirectly investigate the matter.