Question

Question 11 The three primary quality management activities are o quality planning, control, and improvement O goal setting, prioritization, and measurement overuse, underuse, and misuse o measurement, assessment, and improvement Question 12 Until the 1970s, healthcare quality activities were primarily based on the Deming approach to continuous improvement o quality assurance methodology synthesis and alignment principle pre-industrial revolution craft model

Answer 1

ANSWER.

11) The three primary quality management activities are Measurement,

      assessment and improvement.

12) Until the 1970s healthcare quality activities were primarily based on the

      Pre-industrial revolution craft model.

13) When the additional cost of an expensive health service does not exceed the

      additional benefit it was expected to provide the service is considered to be

      Overused.

14) Walter Shewhart is considered the father of statistical quality control.