As one of the largest players in the global market for
information technologies and related online services, the company
enjoys the benefits of extensive market reach, high capitalization,
and high popularity. However, the online market is dynamic and
continually presents new challenges for Amazon.
Economic Factors
Amazon’s performance certainly depends on the situation of the
economies where it operates its online and non-online businesses.
The effects of economic trends and changes on the remote or
macro-environment are considered in Economic factors. In the case
of Amazon.com Inc., the following economic external factors are
significant:
1. Economic stability of developed markets, especially the U.S. and
European countries (opportunity)
2. Increasing disposable incomes in developing countries
(opportunity)
3. Potential economic recession of China (threat)
The economic stability of developed countries increases the
likelihood of success for Amazon.com Inc. Based on the analysis,
this situation minimizes economic issues in the remote or
macro-environment, thereby minimizing risks to the company’s online
retail business expansion. Amazon also has growth opportunities in
developing countries. For example, the increasing disposable
incomes in developing markets can boost the company’s financial
performance. However, the potential economic recession of China
threatens Amazon’s business. China is one of the biggest markets
that the company hopes to increasingly penetrate. Based on the
external factors in this aspect of analysis of Amazon.com Inc.,
opportunities for growth in developing countries must be included
in the company’s strategy formulation.
Social Factors
Social conditions are a determinant of Amazon.com Inc. This aspect
of analysis identifies the impact of sociocultural changes or
trends on the company’s performance as a leading online retailer
and provider of information technology goods and services.
Considering such trends in the remote or macro-environment, Amazon
faces the following sociocultural external factors:
1. Increasing wealth disparity (threat)
2. Increasing consumerism in developing countries
(opportunity)
3. Increasing online buying habits (opportunity)
The increasing wealth disparity refers to the increasing gap
between the rich and the poor in many countries. This analysis
considers such a sociocultural trend a threat against Amazon.com
Inc. in terms of the potential stagnation of disposable income
levels and the corresponding stagnation of the remote or
macro-environment of the industry. Higher disposable income levels
are more favorable in increasing the e-commerce company’s potential
revenues. In addition, an increasing degree of consumerism creates
opportunities for growing the e-commerce and IT services business.
For example, higher consumerism in developing markets increases the
potential success of Amazon.com Inc.’s generic strategy for
competitive advantage and intensive strategies for growth, as the
company looks to expand its global online retail operations in
these locations. In relation, the company stands to benefit from
increasing online buying habits, as more people around the world
prefer to buy products through the Internet. The external factors
in this aspect of the analysis of Amazon indicate the benefits of
focusing on market penetration and expansion in developing
countries.
Technological Factors
Technological advancement directly affects Amazon, considering the
centrality of technology in its business. The consequences of
technologies and related trends on the remote or macro-environment
are covered in this aspect of the analysis of the e-commerce
company. The technological external factors important in Amazon.com
Inc.’s business are as follows:
1. Rapid technological obsolescence (threat &
opportunity)
2. Increasing efficiencies of IT resources (opportunity)
3. Increasing rates of cybercrime (threat)
Amazon.com Inc. faces the threat of rapid technological
obsolescence, which imposes pressure on the company to continuously
develop its technological assets. However, in the context of this
analysis, such a condition is also an opportunity in optimizing the
business. For example, the corporation’s continued heavy investment
in information technology can boost its competitive advantage and
protect the business from new entrants in the e-commerce industry.
Amazon also has opportunities to further improve its performance
based on the rapid increase of IT resource efficiencies. For
instance, new computing technologies can maximize online retail
productivity and minimize operational costs. However, the company
also faces the constant threat of cybercrime. This external factor
threatens the quality of customer experience as well as the
integrity of Amazon’s business. Thus, significant investment in
appropriate technological measures is critical to the company’s
long-term survival despite technology-related issues in the
industry’s remote or macro-environment. Based on this aspect of the
analysis of this factor, Amazon needs to emphasize continuous
improvement of its technologies.
Legal Factors
Amazon.com Inc.’s e-commerce operations must adhere to legal
requirements. The effects of regulations on the remote or
macro-environment are determined in this aspect of the analysis of
e-commerce. In Amazon’s case, the following legal external factors
are significant:
1. Rising product regulation (opportunity)
2. Changing import and export regulations (opportunity)
3. Rising environmental protection regulations on businesses
(opportunity)
Rising product regulation is seen as a result of societal demands
on consumer safety and customer security. In this analysis
framework, this external factor creates opportunities for
Amazon.com Inc. to intensify its efforts in reducing counterfeit
sale on its online retail website. Also, the company has
opportunities to grow, based on the external factor of changing
import and export regulations. For example, Amazon can expand its
global operations to exploit the increasing ability of sellers to
access overseas suppliers. Moreover, the e-commerce company has
opportunities to strengthen its brand image through appropriate
corporate social responsibility policies that address rising
environmental protection regulations. Such effort can increase
business competitiveness in the remote or macro-environment. Based
on this aspect of the analysis, Amazon can ensure long-term
e-commerce success through regulatory compliance.
Demograhic Factors
Even though Amazon.com Inc. is mainly an online business, its
operations are subject to the influence of the natural environment.
This aspect of the analysis presents how the company’s remote or
macro-environment relates with ecological changes. Amazon considers
the following ecological external factors in its strategic
formulation:
1. Rising interest in environmental programs (opportunity)
2. Rising emphasis on business sustainability (opportunity)
3. Increasing popularity of low-carbon lifestyles
(opportunity)
Amazon has opportunities to improve its environmental impact in
response to the rising interest in environmental programs. Such
interest is a direct consequence of ecological challenges, such as
waste management and energy consumption. Based on this external
factor, an improvement in Amazon.com Inc.’s corporate social
responsibility strategy could enhance the company’s environmental
impact. In relation, this analysis notes major opportunities in the
area of business sustainability. For example, higher sustainability
standards can further improve environmental impact and strengthen
the brand image of the e-commerce organization, based on the
business strengths identified in the SWOT Analysis of Amazon.com
Inc. Furthermore, the increasing popularity of low-carbon
lifestyles provides opportunities for the company to boost its
corporate image as a leader in the e-commerce industry. The company
could implement extensive energy-saving policies in its operations
for this purpose. This aspect of the analysis of Amazon shows the
significance of a comprehensive corporate social responsibility
strategy to increase the company’s competence in addressing the
ecological concerns its remote or macro-environment.
consider the following factors: social,economic,technological,legal,and demographics. for amazon company
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