Question

Summary of a national benchmarking resource that includes a minimum of five of the key performance indicators.

Answer 1

Key Performance Indicators are the area excellence in which defines a high probability of the enterprise going on the right track. Subsequently to accomplish Key Performance Indicators we distinguish the Critical Success Factor regions and set SMART objectives for it which are Specific, Measurable, Attainable, Relevant and Timely

.Example:

1. The lead time to retrieve the Information from the database. This will represent the efficiency of the business

2. The ease at which any worker is able to convert his knowledge into a required storable format, say digital or cloud. Here ease can be measured in terms of a Likert scale rating.

3. The number of documents created in a given period of time example, 6 months.

4. The number of time a document is used in a given time span.

5. The number of documents that expired in a given time frame example, 2 months.