Question

In which of the following uses of information technology is the technology reducing mental demands and...

In which of the following uses of information technology is the technology reducing mental demands and the likelihood of errors?

  • Text messages arriving on a salesperson's phone while she is meeting with a client

  • Software that creates a graph of daily production levels for a supervisor

  • Searches for office supplies that generate 12,000 results to compare

  • Instant messages from a supervisor who expects responses within a few minutes

  • Email notifications popping up on a clerk's screen while he is entering data

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Answer #1

Text messages arriving on a salesperson's phone while she is meeting with a client – this is disturbance and it increases likelihood of error.

Software that creates a graph of daily production levels for a supervisor – this reduces mental demand and likelihood of error.

Searches for office supplies that generate 12,000 results to compare – increases mental demand.

Instant messages from a supervisor who expects responses within a few minutes – increases mental demand

Email notifications popping up on a clerk's screen while he is entering data – is disturbance and increases likelihood of error.

Hence answer is Software that creates a graph of daily production levels for a supervisor

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