Question

32. Quality guarantees by service providers, including money back offers, make the provider financially responsible for service failures. True False QUESTION 33 A 33. Robust design is a method that ensures that small variations in production or assembly do not adversely affect the product. True False QUESTION 34 34. One environmentally friendly approach to product design is to use lighter components True False QUESTION 35 35. Qualitative forecasting uses time series data to calculate the forecast for the next period ahead of the series. True False

Answer 1

32. False

Under the money back offers, the providers refund the paid price of the product. He may not be financially responsible for service failures

33. True

A robust product design ensures that small variations in production or assembly do not adversely affect the performance of the product.

34. False

There is no relationship between lighter components and environment friendliness.

35. False

Qualitative forecasting methods, such as surveys, Delphi method, sales force polling, etc. do not use time series data for forecasting. Qualitative forecasting uses expert judgement and opinions. Quantitative methods use mathematical techniques and time series data to calculate the forecast.