Question

Meet Your New Boss: An Algorithm By Sam Schechner I Dec 11, 2017 TOPICS: Management, Technology SUMMARY: Companies are starting to use software and algorithms that complete managerial functions. The technology can schedule and manage strategic projects. There is a shift to apply artificial intelligence to hiring and human resources. Machines excel at data-driven decisions. Machines may be better able to complete traditional management tasks; identifying potential, building teams, assigning tasks, measuring performance and providing feedback. There are also traps for Al if it uses historical data. Companies say the goal is to optimize managers' time. Examples are scheduling complex work shifts or assembling teams. CLASSROOM APPLICATION: This article illustrates how Al, software and technology could reshape management functions at companies. This has implications for workers and managers. Software can add efficiency and overcome some of the shortcomings of human managers, although Al may not be good at predicting rare events. Students can discuss how the workplace and management would change if Al and software took on more management functions. QUESTIONS: 1. Do a web search or use our text to list and describe the kinds of skills managers need to perform in their jobs. 2. Describe some of the problems with the way managers make decisions. 3. Review what the technology can do and its use by companies as described in the article. 4. What are some possible shortcomings of Al used for management functions and tasks? 5. Do you think managers will ever be entirely replaced by technology? Explain... End

Answer 1

1) Management skills are qualities that managers should possess in order to fulfill their job.The 3 different types of skills which are basic for managers are-Technical skills are skills that managers need to operate machines and software,production tools as well as to increase sales and marketing the products , design different types of products for the customers etc.Again managers need conceptual skills which are needed for abstract thinking and for formulating ideas. This skill helps managers to identify problems and solve them. Human or interpersonal skills is the third type of skill needed by managers.This skill helps managers to interact , work and relatewith people effectively.

2)The problems are lack of time as hasty decisions taken may lead to many problems.  Lack of reliable data makes decision making difficult.Any decision involves risk which may lead to negative outcome.In order to make effective decision it is necessary to take risk factors into account. Inadequate support from team will not allow managers to take decision. A manager may not be able to take good decisions for lack of resources like less staff, less resources etc.Rigid mentality of top level  management is a biggest hurdle for managers.

3)Technology can schedule as well as manage projects. Artificial intelligence can be used to hire human resources. Machines help to make data driven decisions.Machines help in completing traditional management task,making identification of potential building teams ,measuring performance ,giving proper feedback of performance etc.This is to save the time for managers.

4)Shortcomings of AI are that it cannot replace humans even though machines perform efficiently than humans.Managerial skills improve with experience but machines do not improve with experience.Machines lack creativity but managers have creativity.Setting of AI machines is costly.

5)No managers cannot be replaced by technology. But technological improvement can lead to better managerial activities.Machines  cannot replace humans even though machines perform efficiently than humans.Managerial skills improve with experience but machines do not improve with experience.Machines lack creativity but managers have creativity.Setting of AI machines is costly.