Question

Q 2.) Writing a Claim Letter. (Marks 05 - Time required: 25 minutes) When President Carlos Menem of Argentina took office in 1989, he and his economy minister Domingo Covallo decided that competition from foreign producers would stimulate Argentine businesses to provide better products at competitive prices. To the delight of Argentine shoppers, the import tariffs were lowered and goods began pouring in from all over the world: calculators and copy machines, scissors and automobiles, bicycles, toothpicks - and peaches. When Menem's new policies took effect, California peach growers responded eagerly to the opening of the new market. Individual growers banded into the California Peach Growers Association to ship their fruit to Edcadassa, the Argentine firm that oversees all imported goods while they await customs clearance at Ezeiza international airport. As supervisor of the Argentine project for the growers association, you were extremely pleased with success of the first few shipments; everything had gone smoothly. Then word came back from angry Argentine buyers that the fresh Californian peaches they had expected arrived at their stores ready for the garbage bin. They refused to pay for the rotten fruit, and your growers lost $ 50,000. You made inquiries and discovered that Edeadassa was overwhelmed by the level of imported goods flowing into Argentina, (an average of 150 tons a day, compared with 60 tons two years before). Your peach shipment was lost in the confusion, and by the time it was cleared through customs, three weeks late, the peaches were already rotten. Since you had shipped the fruit when it was at the perfect stage to make the joumey, await the normal customs delay, and ripen gently in the supermarkets of Buenos Aires, you believe the responsibility for the shipment's destruction rests with Edcadassa. YOUR TASK: Write a letter to Edeadassa (Columbia 4300, 1425 Buenos Aires, Argentina) requesting full compensation for the ruined peaches.

Answer 1

Please give positive rating your feedback is valuable to me.

In case , any problem please leave a comment.

From, Supervisor For Argentina Project, California Peach Growers Association. California, USA. Date: 12th September, 1989 To, Edcadassa, Columbia 4300, 1425 Buenos Aires, Argentina. Ref: Requesting full compensation for the ruined peaches. Dear Sir, I want to bring to your notice that the peaches which reached Argentina were of good quality but due to the confusion which was caused at your end due to so many goods following in this led to customs clearance for the peaches which was three weeks late. Due to this, the Californian Peaches which the buyers received were rotten and the buyers had to throw it away. So, the stores refused to pay us the money as the peaches were rotten and my growers lost $ 50,000 in this. The shipment was done at the right stage keeping them in mind the normal delays and ripening of the peaches slowly at the supermarkets of Buenos Aires. But due to the delay to clear it at customs from your end I as the supervisor of the Argentina project of the Californian Peach Growers Association believe that Edcadassa is responsible for ruining the peaches. Therefore, I request you to compensate for the full amount to the association. As we have all the proofs to show that you are responsible for the

damages we have incurred due to the late clearance of peaches at the customs. I request that you kindly compensate the full amount as soon as possible I'm looking forward to your cooperation with us on this matter. Sincerely, Supervisor For Argentina Project