Question

QUESTION 28

1. When managers want to be sure to get innovative and creative ideas, they will often create a(n) ____ group.

   	a.	judge-advisor system
   	b.	coalition
   	c.	advocacy group
   	d.	nominal group
   	e.	political group

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QUESTION 29

1. Which of the following is the role of top managers in an organization?

   	a.	Overseeing day-to-day operations
   	b.	Coordinating the work of first-line managers
   	c.	Implementing plans of first-line managers
   	d.	Creating organizational goals and overall strategy
   	e.	Performing routine administrative tasks

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QUESTION 30

1. Which of the following statements is true about the differentiation strategy?

   	a.	It enables a firm to sell products at lower prices and still make profits.
   	b.	It enables a firm to charge more for its products.
   	c.	It involves making simple, low-priced products for the mass market.
   	d.	It is aimed at reducing production costs by using inexpensive raw materials.
   	e.	It cannot be used by companies that offer services only.

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QUESTION 31

1. Which of the following statements best reflects contemporary management trends?

   	a.	The service sector of the economy has steadily declined.
   	b.	The emphasis on business ethics has declined.
   	c.	The emphasis on management of diversity has declined.
   	d.	Younger people entering the workforce over the past 20 to 30 years are more devoted to work and more willing to adapt.
   	e.	More and more organizations are using quality as a basis for competition.

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QUESTION 32

1. Business-level strategy is

   	a.	the set of processes involved in creating or determining an organization’s strategies.
   	b.	the set of strategic alternatives that helps an organization focus its competitive efforts for each industry or market in a targeted and focused manner.
   	c.	the methods by which strategies are operationalized or executed within the organization.
   	d.	the set of strategic alternatives from which an organization chooses as it manages its operations simultaneously across several industries and several markets.
   	e.	the set of decisions an organization makes about how it will distribute its resources.

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QUESTION 33

1. _____ skills refer to the abilities of managers to visualize the most appropriate response to a situation.

   	a.	Social
   	b.	Interpersonal
   	c.	Technical
   	d.	Diagnostic
   	e.	Communication

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QUESTION 34

1. In a BCG matrix, _____ are businesses that have a large share of a market that is not expected to grow substantially.

   	a.	dogs
   	b.	question marks
   	c.	entropies
   	d.	stars
   	e.	cash cows

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Answer 1

Q28 d. nominal group.

A nominal group is a group of people who come together to discuss and identiy solutions to resolve issues or provide creative, innovative ideas,

A judge-advisory system differentiates between right and wrong. While a coalition is used to unite on short term basis, in order to achieve a common goal. Advocacy group supports one idea and rejects others. Political group is based on political aspects and values.

Q29, D, reating organizational goals and overall strategy

The top managers are involved in strategy development. The middle-managers execute the strategies and monitor the lower-level manager, who monitor the sub-ordinates. These follow the instructions of the managers above them,

Q30. B. It enables a firm to charge more for its products.

Using a differentiation strategy, the company leverages it's products by utilizing the competitive edge it has over it's rivals.

Q31. e More and more organizations are using quality as a basis for competition.

The service sector, business ethics and management of diversity is infact increasing. While the younger generation of workers are less committed as compared to the earlier generation employees. However, the organizations are now becoming result-oriented rather than process or activity-oriented approach. Thus, they focus on reducing wastes and improving productivity,

Q32. C. the methods by which strategies are operationalized or executed within the organization.

Business-level strategy comprises of the systematic method of implementing various strategies which would help the organization achieve it's goals and objectives.

Q33. D. Diagnostic

The diagnostic skills is related to understanding analysing various possibilities and choosing the best possible response.to the sititation, Social, interpersonal and communication are human skills while technical skills are regarding knowing the technicalities of the functioning.

Q34. e. Cash cows.

This is with reference to the BCG matrix.