Question

9: A lot of people gave bad reviews about a newly built hospital named as Silver lining hospital. People complained that they were given wrong medications and the staff was not helpful in communicating their problems with. One of the patients even experienced surgery of the wrong side of abdomen due to ignorance of the staff. The hospital decided to improve their systems using PDSA cycles in order to improve their patient safety scores. • What is a PDSA cycle? Write a note • What are the categories of change?

Answer 1

The PDSA cycle is shorthand for testing a change by developing a plan to test the change (Plan), carrying out the test (Do), observing and learning from the consequences (Study), and determining what modifications should be made to the test (Act).Plan-do-check-act (PDCA) is a four step cycle that allows you to implement change, solve problems, and continuously improve processes. Its cyclical nature allows it to be utilized in a continuous manner for ongoing improvement.

Steps in the PDSA Cycle

1. Step 1: Plan. Plan the test or observation, including a plan for collecting data. ...
2. Step 2: Do. Try out the test on a small scale. ...
3. Step 3: Study. Set aside time to analyze the data and study the results. ...
4. Step 4: Act. Refine the change, based on what was learned from the test.