Question

The IRS is concerned with improving the accuracy of tax information given by its representatives over...

The IRS is concerned with improving the accuracy of tax information given by its representatives over the telephone. Previous studies involved asking a set of 25 questions of a large number of IRS telephone representatives to determine the proportion of correct responses.​ Historically, the average proportion of correct responses has been 72 percent.​ Recently, IRS representatives have been receiving more training. On April​ 26, the set of 25 tax questions were again asked of 20 randomly selected IRS telephone representatives. The proportions of correct answers​ were: 22 ​, 21 ​, 19 ​, 21 ​, 16 ​, 16 ​, 21 ​, 15 ​, 17 ​, 15 ​, 24 ​, 20 ​, 22 ​, 17 ​, 18 ​, 21 ​, 23 ​, 16 ​, 21 ​, and 16 .

What are the upper and lower control limits for the appropriate​ p-chart for the​ IRS? Use z​ = 3

The UCLp equals ___ and the LCLp equals ___. ​(Enter your responses rounded to four decimal places. If your answer for LCLp is​ negative, enter this value as 0.​)

0 0
Add a comment Improve this question Transcribed image text
Answer #1

p-chart is constructed for proportion of incorrect answers as below:

Incorrect answers is computed by subtracting the given values from 25

Sample size (n)25 Number of Samples (k)20 -500 Total Number of Defects (np)121 Total number of Observations (n k)- Propotion defective, p Inp/(n*k) 0.2420 Std deviation, σ.-V-(1-5)/nl = 0.0857 Sigmal level3.00 UCL-p + z°C,-| 0.4990 | where z-3 for 3 σ control Number of Defect Sampledefects (np) rate (p np-chart LCL UCL Control 0.6000 Defect rate (p)PUCL LCL 0.2000 0.2420 0.1600 0.2420 0.2400 0.2420 0.1600 0.2420 0.3600 0.2420 0.3600 0.2420 0.1600 0.2420 0.4000 0.2420 0.3200 0.2420 0.4000 0.2420 0.0400 0.2420 0.2000 0.2420 0.1200 0.2420 0.3200 0.2420 0.2800 0.2420 0.1600 0.2420 0.0800 0.2420 0.3600 0.2420 0.1600 0.2420 0.3600 0.2420 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0.4990 TRUE 0 0.5000 0 0.4000 0 0.3000 0 10 0.2000 0.1000 10 10 0 0 0.0000 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 p values are outside of control limits. Therefore, the process is In Control

UCLp = 0.4990

LCLp = 0

Add a comment
Know the answer?
Add Answer to:
The IRS is concerned with improving the accuracy of tax information given by its representatives over...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions
  • The IRS is concerned with improving the accuracy of tax information given by its representatives over...

    The IRS is concerned with improving the accuracy of tax information given by its representatives over the telephone. Previous studies involved asking a set of 25 questions of a large number of IRS telephone representatives to determine the proportion of correct responses. Historically, the average proportion of correct responses has been 72 percent. Recently, IRS representatives have been receiving more training. On April 26, the set of 25 tax questions were again asked of 20 randomly selected IRS telephone representatives....

  • Management at Webster Chemical Company is concerned as to whether caulking tubes are being properly capped....

    Management at Webster Chemical Company is concerned as to whether caulking tubes are being properly capped. If a significant proportion of the tubes are not being sealed, Webster is placing its customers in a messy situation. Tubes are packaged in large boxes of 135. Several boxes are inspected, and the following numbers of leaking tubes are found Tubes Sample 15 16 17 18 Tubes Sample Tubes Sample 4 10 4 4 12 13 20 Total 87 Calculate p-chart three-sigma control...

  • Management at Webster Chemical Company is concerned as to whether caulking tubes are being properly capped....

    Management at Webster Chemical Company is concerned as to whether caulking tubes are being properly capped. If a significant proportion of the tubes are not being​ sealed, Webster is placing its customers in a messy situation. Tubes are packaged in large boxes of 145145. Several boxes are​ inspected, and the following numbers of leaking tubes are​ found:                                                                                                                          Sample Tubes Sample Tubes Sample Tubes 1 11 8 22 15 55 2 99 9 88 16 44 3 44 10 22...

  • Question pertains to the x-chart part Sample Mean Range 16 8 12 13 6 6 4...

    Question pertains to the x-chart part Sample Mean Range 16 8 12 13 6 6 4 15 10 10 11 10 16 13 14 0 14 17 11 12 IU 12 12 11 13 14 12 7 8 13 9 11 14 7 13 15 10 15 Subsequently, samples of size 5 were taken from the process every week for the next 10 weeks. The times were measured and the following results oblained: Sample Mean Range 16 9 17 12...

  • Please write answers clear. Will leave like if its correct. Age Gen Sibs Work Exercise Units Mom 18 M 1 20 10 15 6 17 F 3 0 7 15 14 23 M 3 20...

    Please write answers clear. Will leave like if its correct. Age Gen Sibs Work Exercise Units Mom 18 M 1 20 10 15 6 17 F 3 0 7 15 14 23 M 3 20 5 13 8 20 M 2 0 5 15 16 18 F 4 22 6 16 9 20 F 2 11 7 20 20 34 F 1 48 10 10 18 22 F 3 37 13 13 18 19 M 3 0 18 14 18...

  • The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifteen...

    The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifteen samples of five completed mortgage transactions each were taken during a period when the process was believed to be in control. The times to complete the transactions were measured. The means and ranges of the mortgage process transaction​ times, measured in​ days, are as​ follows: b. Sample123456789 10 11 12 13 14 15 Mean 5 103 7 8 13 14 9 9 9 5...

  • 2 1. Construct an income statement using the following information- 3 a. Enter the account names...

    2 1. Construct an income statement using the following information- 3 a. Enter the account names & amounts into the correct cells 4 b. Calculate the Net Income. 5 Interest Expense = $10,000 6 Cost of Goods Sold = $160,000 7 Marketing Expenses = $70,000 8 Administrative Expenses = $50,000 9 Sales = $400,000 10 Income Tax = $20,000 11 Depreciation Expense = $20,000 12 13 14 Finch Company 15 Income Statement 16 Amounts 17 Revenues/Sales 18 Less: Cost of...

  •   Income Tax Basic Tax Essentials: Penalties & Amended Returns (2017) 1*Mitchell waited until July 5, 2017,...

      Income Tax Basic Tax Essentials: Penalties & Amended Returns (2017) 1*Mitchell waited until July 5, 2017, to file his 2016 Form 1040A return. He did request an extension and paid 90% of the anticipated balance due on April 18, 2017. His remaining balance due on his 2016 return is $88. What is his failure to file penalty? a)$205 b)$88 c)0 2*Joseline waited until December 12, 2017, to file her 2016 Form 1040A return. She did not request an extension. Her...

  • You are to prepare a tax return using the following information. You will need to use...

    You are to prepare a tax return using the following information. You will need to use Form 1040, Schedule B if applicable, you determine (Read requirements in text). John Brown, age 53, (social security number 554-78-4556) is single and is supporting his 18 year old son, David (social security number 444-55-7777). David is a student at MirMonte High School. They live in a rented home at 1245 West 5Th Street, Coalinga, CA. John is employed as a engineer and received...

  • Required information (The following information applies to the questions displayed below.) Marc and Michelle are married...

    Required information (The following information applies to the questions displayed below.) Marc and Michelle are married and earned salaries this year of $64,000 and $12,000, respectively. In addition to their salaries, they received interest of $350 from municipal bonds and $500 from corporate bonds. Marc contributed $2,500 to an individual retirement account, and Marc paid alimony to a prior spouse in the amount of $1,500 (under a divorce decree effective June 1, 2005). Marc and Michelle have a 10-year-old son,...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT