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Table Q6 Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems...
Cost of Quality: Cost Element Amount Proofreading $800,000 Quality planning 15,000 Press downtime due to system failure 300,000 Bindery waste due to process failure 80,000 Checking & inspection 55,000 Customer complaint remakes 30,000 Printing plate revisions due to process failure 40,000 Quality improvement projects 25,000 Other waste due to system failure 60,000 Correction of typo errors 250,000 a. Allocate the above items into the proper “Cost of Quality” categories. b. Determine the total in each category and the overall total...