Question

QUESTION 1 (25 MARKS)

Computer fraud is the use of computers, the Internet, Internet devices, and Internet services to defraud people or organizations of resources. Although many people perceive that the major threat to computer security is external, the more dangerous threats come from insiders, which is from organization information personnel and internal users. Management must recognize these problems and develop and enforce security programs to deal with the many types of computer fraud.

Required:

a) Explain the SIX (6) types of fraud are committed by internal users and identify a different method of protection for each. (12 marks)

b) Describe FOUR (4) ways the organization can reduce losses from fraud. (8 marks)

c) State the TWO (2) differences between Firewalls and Proxy server. (5 marks)

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QUESTION 2 (25 MARKS)

SmartTech Sdn Berhad is a growing company produce computer and other devices located in Bangi. The company also provide service and repair of their brand computer to customers. Currently, the process and procedure of the service and repair by them are as following:

The process of service and repair by SmartTech Sdn Bhd involves a manual system. A service request form (two copies) is prepared in the production department. Copy 2 is forwarded to the repair and maintenance department. Copy 1 is filed in production department. In the repair and maintenance department, Copy 2 of the service request is used to manually prepare a four-part work order form. Copy 2 of the service request form is then filed in the repair and maintenance department. Copy 4 of the work order form is forwarded to the production department to acknowledge the service request. Copy 3 of the work order form is filed in the repair maintenance department.

Clerks in the repair and maintenance department manually record actual materials and supplies used labour time required on copies 1 and 2 of work order. When the work order is completed, Copy 1 is filed in the repair and maintenance department and Copy 2 is forwarded to the accounting department. Clerk in accounting department manually complete a detailed costing of Copy 2 of the work order and prepare a work summary report (three copies). Copy 2 of the work order is filed in the accounting department. Copy 1 of the work order summary is forwarded to the production department. Copy 2 of the work order summary is forwarded to the repair and maintenance department. Copy 3 of the work order summary is filed in accounting department.

Required:

a) Prepare an analytic flowchart of the repair and services process in SmartTech Sdn Bhd. (17 marks)

b) Explain THREE (3) importants auditors prepare analytic flowchart of processing system. (6 marks)

c) Explain is flowcharting useful in analyzing the resources required to implement a system. (2 marks)