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You are talking to a customer whose laptop power cord has recently failed. He bought an...

You are talking to a customer whose laptop power cord has recently failed. He bought an extra one from a neighbor and plans to use it on his laptop. What do you tell him about this plan?

A. Laptop power cords are generic, and his plan should work fine.

B. He must use a laptop power cord made by the vendor that manufactured his laptop, but otherwise there are no restrictions.

C. He must use a power cord that is specifically designed for the make and model of his laptop.

D. He can only get a replacement power cord by ordering it directly from the laptop manufacturer.

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Answer #1

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He must use a power cord that is specifically designed for the make and model of his laptop.

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