Question

to the next whole number

The figure below details the process flow for two types of customers who enter Barbara's Boutique shop for customized dress alterations. After step T1, Type A customers proceed to step T2 and then to any of the three workstations at T3, followed by steps T4 and T7. After step T1, Type B customers proceed to Step T5 and then steps T6 and 17. The numbers in parentheses are the minutes it takes to process a customer. T4 Type (14) A or B T5 (15) a. What is the capacity of Barbara's shop in terms of the numbers of Type A customers who can be served in an hour? Assume no customers are waiting at steps T1 or T7. customers. (Enter your response rounded down to

Answer 1

The steps for type A customers becomes

T1, T2, (T3 a-b-c), T4

The capacity are

T1 = 60/14 = 4.28

T2 = 60/14 = 4.28

T3 = 60/16 + 60/10 + 60/11 = 15.20

T4 = 60/17 = 3.52

The lowest value of these capacities is the process capacity. That is 3.52 customers

The capacity of Barbara’s shop in terms of number of type A customers is 3.52 customers