Please rate. Cheers !!!
6. (15 pts) A website tracks the mumber of users that follow a link provided by...
Case 14-6 Making Connections Social Konnections Inc. (SKI or the “Company”) is a global Internet company that runs Social Konnections, a large social media networking Web site. SKI has experienced steep growth since its launch in 2005, and the Company went public in 2010. SKI currently has over 500 million active users who visit the site to connect with others, express themselves, and play games. Last year, substantially all of SKI’s revenue came from advertisers who market their products and...
What happened on United flight 3411?What service expectations
do customers have of airlines such as United and How did these
expectations develop over time?
Thank You!
In early April 2017, United Airlines (United), one of the largest airlines in the world, found itself yet again in the middle of a service disaster this time for forcibly dragging a passenger off an overbooked flight. The incident was to become a wake-up call for United, forcing it to ask itself what to...