Question

1. There is never a queue in a system if customers are unwilling or unable to...

1. There is never a queue in a system if customers are unwilling or unable to wait for service.

OTrue

OFalse

2. Economies of scale are demonstrated in an Erlang loss system because the number of servers increases as fast as the demand rate to maintain a particular level of denial of service probability.

OTrue

OFalse

3. A queuing model that applies to a queuing system where customers are unwilling or unable to wait for service is called the:

OCopenhagen model.

OKrarup model.

OLittle model.

OErlang loss model.

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Answer #1

Solution:

  1. True
    If customers are unwilling to wait for the service in a queue then there will be no queue developed because the new customer will walk away when she finds out that all the servers are busy. Hence, the statement is true.
  2. True
    The demand rise results in the addition of more servers to ensure the quality and deliverability of the service remain unaffected and strong. Hence, the statement is true.
  3. Erlang Loss Model:
    Erlang loss model states that any customer who visits the server to find that all the servers are filled will be lost. Hence, the correct option is Erland Loss Model which states the same.
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