Question

Outsourcing Vendor, SaaS Client Optimizing the allocation of resources for IT services sometimes creates unexpected situations. This is a story of a leading vendor of IT outsourcing that decided to outsource one of its own IT functions. More accurately, it relies on software as a service. Siemens AG is a German-based global corporation and one of the world's largest firms. It specializes in electronics and engineering. It employs 475,000 people in 190 countries, and reported revenue of $107.4 billion in 2006. One of its subsidiaries, Siemens IT Solutions and Services, Inc. (formerly Siemens Business Services, Inc.), is headquartered in Norwalk, Connecticut. It employs more than 43,000 people worldwide and reported revenue in 2006 of $6.4 billion. The company provides IT-related services, from consulting to systems integration to software development and management of IT infrastructures. Many companies, including some large U.S. corporations, outsource IT services to Siemens IT Solutions and Services. The Siemens division manages their data centers, call centers, and other functions. To provide the services, the company employs more than 700 servers and 2800 PCS. The large databases that the company manages for its clients have increasingly attracted criminals who try to break into them and steal data. Many of the attacks have been on applications, rather than the databases themselves. Management could not afford to have clients' data compromised. The company was using a set of vulnerability scanning tools licensed from the parent company, Siemens, to protect against such attacks. However, the chief security officer (CSO) realized that this was not an adequate solution. The software did not provide answers to all the types of attacks. It had to be updated frequently. The small staff had to constantly test information systems for vulnerabilities and patch security holes they had to find or develop and then install the proper software to eliminate the vulnerabilities. His staff was too small to cope with the growing challenges. The CSO decided to explore solutions outside the company. He looked for a security testing service that could be put to use immediately. iQwest Technologies, a company specializing in security, helped him and his team select a SaaS vendor. He selected Qualys, a company based in Redwood Shores, California. Qualys specializes in providing data and application security services on a Saas basis. Siemens IT Solutions and Services agreed to try the service for six months before it made a long-term commitment

Answer 1

Answer:-

1)

The reasons in light of which Siemens division turned into another company for using security testing software are:-

-Little security group size of Siemens couldn't oblige the requirements of increased security needs of the customers

-The security dangers were continually increasing and the security group of Siemens couldn't refresh its software at a similar pace.

-To increase the security group to stay aware of the security needs required tremendous investments from the Siemens side

-Siemens oversaw server farms, call focuses, and other elements of the organizations. The handling of security highlights wasn't their center competency.

Outsourcing security testing software was a superior arrangement than the in house testing on the grounds that:-

-Growing up the in house security abilities required enormous investments and endeavors from Siemens' side

-Providing security testing wasn't Siemens' center ability and outsourcing security testing to a company with security testing as its center capacity guarantees more effectiveness as far as work.

-The outsourcing group was more skilled than Siemens to handle the new dangers to Siemens' infrastructure as they were updating themselves at a quicker pace when contrasted with Siemens' security group.

-The Qualy's accompanied broad past experience and had the chances to work with various customers so they were more than ready to handle Siemens' security needs.

2)

Siemens IT Solutions and Services worked together with Qualys for handling the enormous customer databases. The company effectively overtook the security duty and recognized 70 issues in the framework. This effective discovery of dangers through quality testing improved the brand reputation of Siemens instead of hampering it. The company developed quickly in the quantity of customers and the businesses that existing customers mentioned. The increasing demand for security from the customers could be effectively meet on account of the joint effort with Qualys. Furthermore, it guaranteed customers that their information were ensured and it was managed without increasing staff or spending enormous cash on advancement or upgrading software. This aided in increasing the brand reputation of Siemens IT Solutions and Services.

3)

Indeed, in perspective on Siemens using Qualys' testing applications, this SaaS outsourcing understanding is with Qualys. As Qualys' item is utilized as a guide in the arrangement, we can say this is a Software for help and externalization arrangement.

It had a leading customer, for example, Siemens who can make exceptional points for the eminence of Qualy. At some point later, this impeccable reputation can prompt a business extension and more customers add to its repertoire.

Qualys will upgrade its noteworthy involvement with the joint effort with Siemens and give security needs that it can use to think about various customers.

4)

As a Project manager, I would investigate the following angles

Undertakings and sub-tasks,the businesses and subtasks involved in the project must be differentiated.Cost Estimation Cost checks are basic related to occasion measures to guarantee that no cost progressions are crossed.Workforce required The quantities of advantages required by Siemens and Qualys to carry on the project and the run of the mill assignments after the finishing of the project are to be determined cautiously by an investigation.

Event Courses The timetable related with each course and each sub-task must be separated.Partners who give proof, the accomplice in every job and subtask ought to be recognized.Project monitoring ,the project needs consistent monitoring with the cooperation of different accomplices to guarantee that occasions and cost estimations are followed.

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