Question

1.One common definition of quality is ______________, which focuses on measuring how well the product or service meets targets and tolerances determined by its designers.

A."judgmental evaluation"

B."conformance to specifications"

C."fitness for use"

D."value for price paid"

E."technical perception"

2.A process capability index (Cp) value of 1 means that what percent of products produced will fall within the specification limits?

A.0.26%

B.90.00%

C.95.44%

D.99.74%

E.100%

Answer 1

1. The answer is B.

Conformance is nothing but the accuracy with which the product or service meet the standard that is set for the product or service. The set standard is the minimum requirement that can fulfill customers' needs. All products or services are expected to meet the set standard precisely.