Question

Suppose that your task as a product designer is to design and develop a computer mouse that is comfortable for both left handed and right handed people.

How would you approach this customer need?

Answer 1

In my opinion, this customer need can be approached by first designing a prototype of the mouse and analysing all the different aspects of the design through 3D printing. All the flaws in the design must be addressed properly and proactively. After the prototype designing is complete and all the design features are properly incorporated, then prototype must be manufactured and pilot run of the prototype must be carried out. The customers must be provided the prototype to use and also internal team must also use the prototype to check it's viability. Customer feedback on the prototype must be taken and the feedback must be incorporated in the final design. Also the internal team must also check the prototype and look at the design aspect from all possible angles. After all the feedback has been incorporated, final design needs to be produced and product needs to be rolled out in the market for customer use.