9. Supports traditional transactional processing for day-to-day operations or systems that deal directly with the customers....

Question 1

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9. Supports traditional transactional processing for day-to-day operations or systems that deal directly with the customers. A. Integrated visibility CRM B. Analytical CRM C. Back-office CRM D. Operational CRM 10. Which of the following is a technology for bringing high-bandwidth information to homes and small businesses over ordinary copper telephone lines? A. DNS B. ISP C. LAN D. DSL 11. Effective and efficient SCM systems can enable an organization to: A. Create entry barriers B. Decrease the firms own supplier power C. Decrease the customers cost of switching to substitutes D. Increase the power of buyers

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Answer #1

9. Operational CRM supports traditional transactional processing for day to day operations or systems that deal directly with the customers.

Answer: Option D

10. DSL is the technology for bringing high bandwidth information to homes and small businesses over ordinary copper telephone lines.

Answer: Option D

11. Effective and efficient SCM systems can enable an organization to create entry barriers.

Answer: Option A

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9. Supports traditional transactional processing for day-to-day operations or systems that deal directly with the customers....

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9. Supports traditional transactional processing for day-to-day operations or systems that deal directly with the customers....

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9. Supports traditional transactional processing for day-to-day operations or systems that deal directly with the customers....