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5) Which of the four major categories of quality costs is particularly hard to quantify? (Points:...

5) Which of the four major categories of quality costs is particularly hard to quantify? (Points: 10)
A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs
E) None is hard to quantify.
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Answer #1

Extemal failure costs

Explanation: Among the four quality costs, extemal failure costs are difficult to quantify.it is because, other costs are intemal costs that can be easily quantified.

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