Question

25. Operations greening can include ____________.

		having a combative posture with regulatory agencies
		incorporating product reuse, end-of-life return, biodegradable packaging
		not worrying about air quality fines
		none of the above

26. According to chapter 8, Walter Shewhart ________________ .

		increased the number of inspections required
		avoided using statistics for control charts
		reduced the number of inspections required
		none of the above

29. Historically, firms initially focused on ______ goals.

		environmental
		societal
		economic
		none of the above

30. One of the 5 key groupings of decisions is operations is ______.

		customer relations
		service relations
		Human Resources
		none of the above

33. In chapter 8 we learned that there are _______ dimensions of quality

		2
		3
		4
		none of the above

Answer 1

25.Operations greening includes-incorporating product reuse,end of life return,biogradable packaging.

26.According to chapter 8,Walter shewhart, chapter 8 :reduces the amount of inspection required because statistical control charts are used to maintain a transformation process within a state of control.

27.Historically,firms only focused on economic goals.

28.One of the key 5 groupings of decision in operations is:None of the above.

29.In chapter 8, we have learned that there are 4 dimensions of quality:

• Quality of design.
• Quality of conformance.
• The "abilities" which adds the dimension of time(availability,reiability,and maintainability).
• Field service.