ZuoTi.Pro
Question

What if the customer spent $400 on the device, they have been trying to get it...

What if the customer spent $400 on the device, they have been trying to get it to work for a week, and now they feel that they have been completely cheated. They call you and they are ready to unload on someone – that person is you. How will you address this issue and make sure the customer hangs up happy?

business   Operations-Management   
0 0
Add a comment Improve this question Transcribed image text
Next > < Previous
Sort answers by oldest

Homework Answers

Answer #1

When we sold a product it is our responsibility to make sure that the device is well functioning and worth the money for the customer. If the customer faces any problem with it we need to address the issue and make sure the mistake is rectified. In such times customers will be angry and might even shout on us . We need to be patient with them and know the complete details of the problem and then we need to explain them the reason for their issue and assure them that we will get the issue solved . This makes them happy and thus they hangs up happy .

0 0
Add a comment
Know the answer?
Add Answer to:
What if the customer spent $400 on the device, they have been trying to get it...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions

  • You have been approached by one of the staff who works testing equipment that passes through...

    You have been approached by one of the staff who works testing equipment that passes through your facility. Every day, you receive computers from the university that have been repaired but now need to be tested to ensure that they can work under high stress. This means running them in your test labs. Because the test labs are as stressful on the test equipment as it is on the computers, you have planned for downtime in the past. To get...

  • I have been trying to get help with this can someone give me or help me...

    I have been trying to get help with this can someone give me or help me with a PICOT question for patient safety measures and tools maybe focusing on the relationship between patient nurse ratio 2, is this a qualitative or quantitive design? 3.What level of evidence such as descriptive, correlation, predictive, or experimental? will give thumbs up for full answer of the question

  • I have been trying to get help with this can someone give me or help me...

    I have been trying to get help with this can someone give me or help me with a PICOT question for patient safety measures and tools maybe focusing on the relationship between patient nurse ratio 1. Please help write the PICOT question for the relationship between patient safety and nurse ratio or staffing 2, is this a qualitative or quantitive design? 3.What level of evidence such as descriptive, correlation, predictive, or experimental, predictive, quasi experimental? will give thumbs up for...

  • I have been trying to get help with this can someone give me or help me...

    I have been trying to get help with this can someone give me or help me with a PICOT question for patient safety measures and tools maybe focusing on the relationship between patient nurse ratio 1. Please help write the PICOT question for the relationship between patient safety and nurse ratio or staffing , PLEASE WRITE THE PICOT QUESTION FOR ME.....JUST THE QUESTION PLEASE HELP 2, is this a qualitative or quantitive design? 3.What level of evidence such as descriptive,...

  • Assume you have been hired as the national sales manager for a newly formed electronics distributor...

    Assume you have been hired as the national sales manager for a newly formed electronics distributor .Your sales force will sell directly to electronic retailers  Although the company is not widely known it will use little other than the sales force to promote its products in a highly competitive market. Thus sales people skills are very important. Sales people will be responsible for providing complete customer service ,including handling damage claims, helping with merchandising, providing advice and following up after...

  • I've been trying to get this written for days, and cannot seem to get this written....

    I've been trying to get this written for days, and cannot seem to get this written. I keep restarting, but cannot get it to do the math I'm needing or to have a main menu with the list. //Int32 price; //double tax; Int32 intTime = 3000; Boolean varIsValid = true; object price = null; //double tax = .08 * Convert.ToDouble(price) / 100; while (varIsValid) { Console.WriteLine("Welcome to CIS 120"); Console.WriteLine("Shopping List Project"); Console.WriteLine("Please Enter Price"); //if (Console.ReadLine() != "exit") ;...

  • hrst impression. Job Interviews 101 You finally got that call you have been waiting for-an interview...

    hrst impression. Job Interviews 101 You finally got that call you have been waiting for-an interview for a new job. At first, you will probably feel overjoyed , but as the interview gets closer, you are likely to get more and more nervous about the big day. Experts say that you only have 30 seconds to make a good first mpression at a job interview The key to a successful nterview is to be prepared 4 Be punctual. Arriving late...

  • Can someone help me develope a problem statement for the below problem? You have been tasked...

    Can someone help me develope a problem statement for the below problem? You have been tasked with writing a program for a hardware store. They sell home improvement supplies to employees, contractors and the general public. They have three different types of discounts. Employees get a 10% discount, orders over $800 get a 5% discount, and contractors get a 20% discount.  A customer can get only one discount but they may have an order over $800, be an employee and/or a...

  • Java Concurrency! You have been given a simple API to buy and print postage. Write a...

    Java Concurrency! You have been given a simple API to buy and print postage. Write a program that submits each incoming order to the API and then prints the shipping label. Unfortunately each call to the shipping label API is SLOW… To compensate for this, use concurrency so that your program can be making several calls to the API at one time. We also need to keep track of our expenses, so make sure to calculate how much money is...

  • Case Study 815 Susan: What are you talking about? Kevin: I spent a good part of...

    Case Study 815 Susan: What are you talking about? Kevin: I spent a good part of the day over at Foster and learned some interesting things. For example, do either of you remember what we told Foster the monthly volume requirements for the product would be? Bill: I remember exactly. The volumes were projected to be 2,500 units a month. So what's the problem? Kevin: We need to talk with our production group more often. The monthly volumes are now...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT