Most successful organizations minimize the need for explicit rules, regulations, and other boundaries by _____________.
Select one:
a. posting written statements of the organizational goals and objectives
b. discouraging the formation of subcultures that isolate work groups
c. designing effective reward systems
d. encouraging employees to see themselves as free agents
Individual rationality ______________ organizational rationality.
Select one:
a. is a good indicator of
b. will ensure
c. is often the opposite of
d. does not always guarantee
As firms simultaneously downsize and face the need for increased coordination across organizational boundaries, a control system based primarily on ______________ is dysfunctional.
Select one:
a. boundaries and constraints
b. culture and rewards
c. organizational loyalty
d. innovation and risk taking
Which of the following is the primary drawback of traditional strategic control systems?
Select one:
a. They are only appropriate when the environment is stable and simple.
b. Goals and objectives cannot be measured with a high level of certainty.
c. They lead to complacency.
d. They lack the flexibility needed to adjust to changes in the environment.
Q1 c)designing effective reward systems
Q2 c)is often the opposite of
Q3 a)boundaries and constraints
Q4 d)They lack the flexibility needed to adjust to changes in the environment.
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Most successful organizations minimize the need for explicit rules, regulations, and other boundaries by _____________. Select...
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1. What is the link between internal marketing and service
quality in the airline industry?
2. What internal marketing programmes could British Airways
put into place to avoid further internal unrest? What potential is
there to extend auch programmes to external partners?
3. What challenges may BA face in implementing an internal
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