Question

1. The most common message delivered through the grapevine involves

A. job duties.

B. social gatherings.

C. rumors.

D. company policies.

2. Communication among coworkers in the same department is an example of a(n) _______ communication network.

A. vertical

B. external

C. lateral

D. flexible

3. As noted in "Learning from Experience: Julia Stewart, Former Chairman and CEO of DineEquity," Julia Stewart typically never hires anyone without going out to eat with them.

True

False

4. Melody's tendency to evaluate others based on her favorable or unfavorable impression of them is a barrier to good interpersonal communication. What perceptual error is Melody exhibiting?

A. stereotyping

B. projection

C. expectancy effect

D. the halo effect

5. The more accurately a message moves through a communication network, the more clearly the receiver will understand it.

True

False

Answer 1

ANS 1) C. rumors

Grapevine is a type of informal communication between people and rumors are common messages which are delivered through grapevine.

ANS 2) C. lateral

Lateral communication is a type of communication which is done among the persons working in the same level.

ANS 3) True

Julia Stewart always goes out to dine with that worker whom she is going to hire so as to see their behavior

ANS 4) A. stereotyping

Stereotyping is perceptual error in which a person evaluates another person based on their own favorable or unfavorable impression.

ANS 5) True

The receiver will understand clearly when the message is accurate.