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A regular customer who often visits target once a week and buys around $65. If the...

A regular customer who often visits target once a week and buys around $65. If the profit margin for target is 15%, what is the value of a loyal customer to target with a retention rate of 75%?

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Answer #1

Given, Retention rate = 75% = 3/4 week

Average value of sale = $65

Number of Transactions = 1

Lifetime value = Average value of sale x Number of Transactions x Retention Time Period

Hence, Lifetime value = 65 x 1 x 3/4 = 48.75

Customer Lifetime Value = Lifetime Value x Profit Margin = 48.75 x 15% = $5.85

The above is the customer lifetime value for a week.

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