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(a shop has implemented a new coupon discount program for its customers. Employees could be scanning...

(a shop has implemented a new coupon discount program for its customers. Employees could be scanning coupons but charging the customers full price and then pocketing the difference.)
explain,construe fraud and mention internal control measures.
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Answer #1

Yes, this situation can be considered as a fraud because employees are making use of a situation which was created to attract customers and thus defrauding them.

Internal control measures that can be used are

  • Scanning should be automatically linked to the bill inorder to make sure deductions are applied.
  • Records should be maintained showing coupon number linked to bills and deductions separately
  • Posters should be stuck to create awareness among customers.
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