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A bank is opening a new location in a business district. They have to determine how...

  1. A bank is opening a new location in a business district. They have to determine how many teller windows to have open during the busy lunchtime hour. The demand during this hour is forecast to be normally distributed with a mean of 23 customers and a standard deviation of 10 customers. The average business revenue generated from each customer is $25 and each customer takes an average of 5 minutes to be served. Tellers are paid an hourly wage of $20.
    What is the capacity workforce cost of serving each customer?
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Answer #1

The capacity workforce cost of serving each customer is $23.33.

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