Order-getting costs would NOT include
a. marketing costs.
b. salaries of sales personnel.
c. customer service costs.
d. advertising.
Order getting costs would not include customer service costs because these are the cost that is incurred after selling the product or providing the service . This is after sales services given to customers.
Order-getting costs would NOT include a. marketing costs. b. salaries of sales personnel. c. customer service...
Period costs do NOT include A. order-getting costs B. order-filling costs C. order-making costs D. all of the above are period costs
Lennon Services has a customer marketing service that offers Internet marketing services.Services include graphics, hosting and answering customer queries.. The costs associated with this marketing service over the past six months are listed below: Month Marketing service costs Number of customer queries January $13,440 $17,400 February $13,143 $16,905 March $13,548 $17,580 April $13,413 $17,355 May $12,630 $16,050 June $12,738 $16,230 Management at Lennon Services believes that the marketing services costs are a mixed cost and would like to use the...
The wages of factory maintenance personnel would usually be: la b Indirect labour INo Yes Yes INo Manufacturing overhead Yes INo Yes INO C d. Multiple Choice Which of the following costs would not be a period cost? Multiple Choice sales commissions administrative salaries O indirect materials O advertising
In an ERP system, the module used to record marketing data is called A customer relationship management. B marketing. C customer service. D advertising.
The suppliers and production component of the value chain would include all of the following costs except: Production set-up. Salaries for sales personnel. Receipt of direct materials from suppliers. Direct production labor.
25) Managers allocate the salaries of human resource personnel to a producing department. The salaries are considered to be an) for the producing department and a(n) for the human resource department. A) direct cost; indirect cost B) indirect cost; direct cost C) indirect cost; indirect cost D) traceable cost common cast E) I am confused and don't know the answer 26) Why do companies develop cost allocation methods to assign service department costs to producing departments? A) to identify the...
Sales personnel for Skillings Distributors submit weekly reports listing the customer contacts made during the week. A sample of 65 weekly reports showed a sample mean of 19.5 customer contacts per week. The sample standard deviation was 5.2. a)Develop a 90% confidence interval estimate of the population mean number of weekly customer contacts for the sales personnel. b)Develop a 95% confidence interval estimate of the population mean number of weekly customer contacts for the sales personnel. c)Discuss what happens to...
1. From a marketing management perspective, it's best to think of customer service as part of Promotion, not part of Product. True or False 2. Which of the following is true of proactive customer service? Multiple Choice It requires companies to wait for customers to complain before responding. Companies adopting this approach to customer service view unhappy customers as unprofitable. Use of social media to track customer complaints reduces a firm's efforts toward proactive customer service. It can be achieved...
Hanung Corp has two service departments, Maintenance and Personnel. Maintenance Department costs of $390,000 are allocated on the basis of budgeted maintenance−hours. Personnel Department costs of $190,000 are allocated based on the number of employees. The costs of operating departments A and B are $232,000 and $348,000, respectively. Data on budgeted maintenance−hours and number of employees are as follows: Support Departments Production Departments Maintenance Department Personnel Department A B Budgeted costs $390,000 $190,000 $232,000 $348,000 Budgeted maintenance−hours NA 880 1,220...
Hanung Corp has two service departments, Maintenance and Personnel. Maintenance Department costs of $360,000 are allocated on the basis of budgeted maintenance−hours. Personnel Department costs of $140,000 are allocated based on the number of employees. The costs of operating departments A and B are $200,000 and $300,000, respectively. Data on budgeted maintenance−hours and number of employees are as follows: Support Departments Production Departments Maintenance Department Personnel Department A B Budgeted costs $360,000 $140,000 $200,000 $300,000 Budgeted maintenance−hours NA 860 1,210...