Question

Case Study: 6.50 Discipline

A random audit showed that one of the scanner techs was not following the proper procedure for entering late records. You discussed this with him and gave him a verbal warning. Per protocol you monitored that scanners handling of late records for a month and found several more instances of them being processed incorrectly. This time the scanner received a written warning. How will you handle a third occurance of this issue?

Answer 1

After a verbal and written warning , a third occurance of the same issue can make the scanner face the consequences. We can take action against the scanner and can even relieve them from the job as we already gave them warning both verbally and in written form. So third time we can proceed with serious action.