Assume the role of a senior level executive of a multinational company located in Saudi Arabia. Your organization conducts business in various parts of Asia, Europe, The United States, and Mexico. It has come to your attention that some strategic partners have engaged in practices that are considered unethical. Although such practices may not be considered unlawful, they raise questions regarding integrity and high ethical standards as related to financial activity, safety standards, and treatment of employees.
How would you address the current issues with partnering companies who are engaged in questionable practices? Importantly, how do you protect your organization’s public image when such practices have been called into question? Be very specific and thoroughly explain based on the ethical concepts gained in the course.
Unethical behavior and practices on the part of any person directly associated can plague the company's goodwill. It has the ability to tarnish the company's image and damage its credibility, leading to the business losing its customers and consequently shutting down. Engaging in fair and ethical practices on a personal and an organizational level is instrumental to the successful running of the business.
Being a senior level executive of the MNC, it is m responsibility to ensure the conduction of ethical business operations. If there are any strategic partners who have engaged in practices that are considered unethical, following steps must be taken at the earliest:
Company's reputation is a matter of trust and any attrition to it is bound to shake the foundations. One of the most important steps to protect the organization's public image when such practices have been called into question is to terminate the company's association with the involved partners. This will send out a strong message to both the partners and the target customers about the values and code of conduct entertained by the organization. Failing to do so, the company's corporate reputation (which is often viewed as a competitor advantage) might be tarnished. The organization must address the problem as early as possible, grab the opportunity to empathize with its customers, answer the questions of the media honestly and plan the steps to avoid such malpractices in the future.
Assume the role of a senior level executive of a multinational company located in Saudi Arabia. Y...