Question

My comany is “NIKE”

1. ldentify at least two symptoms of underlying problems at your company. This could be something like, "There has been a 10% drop in revenue over the past year." This is a symptom, there could be many underlying reasons/causes for this drop 2. Choose one of these symptoms, and create and share a fishbone diagram for your company (you can attach it separately if needed) 3. Write a "draft" problem statement based on further analysis of your fishbone diagram.

Answer 1

A fishbone diagram, also called a cause and effect diagram or Ishikawa diagram .It is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes.

Steps to create a fish diagram:

• Create a head, which lists the problem or issue to be studied.
• Create a backbone for the fish (straight line which leads to the head).
• Identify at least four “causes” that contribute to the problem. Connect these four causes with arrows to the spine. These will create the first bones of the fish.
• Brainstorm around each “cause” to document those things that contributed to the cause. Use the 5 Whys or another questioning process such as the 4P’s (Policies, Procedures, People and Plant) to keep the conversation focused.
• Continue breaking down each cause until the root causes have been identified.