Question

Kelly was a new coder who had never held an HIM job before. She had just graduated from college and passed her RHIT when she was hired by a local clinic and was so excited to start working. A few weeks later, her manager asked to meet with her. The manager closed the door and told Kelly that she wanted her to code charts for a particular procedure using two codes instead of one so the reimbursement would be higher. The manager then proceeded to divulge information that the clinic was struggling financially so anything extra would help. Kelly got the impression that if she did not comply they would let her go; and she really needed this job. Also, since it was her boss asking, she felt obligated to do as she was told.Real-World Case Discussion Questions Read RW 21.2 question 1 & 2

2. Identify a few things the hospital can do to prevent the unethical behavior?

Answer 1

At first an organization should interview based on the behavioral oriented questions and it should prescreen and select their candidates according to the right hire first. An organization must create some ethical policies and practices that can clearly explain, identify, and report ethical violations. Correct reporting about the ethical violation was necessary so an organization should also develop and build the staffs to understanding and how to report violations.