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The rest of these exercises deal with interpersonal empathy. In this exercise, you are asked to identify clients’ key ex...

The rest of these exercises deal with interpersonal empathy. In this exercise, you are asked to identify clients’ key experiences, behaviors, and/or feelings and then translate them into a core message each client is trying to communicate.

Listen carefully to the client’s statement.

Identify key experiences, behaviors, and the feelings they generate.

Pull them together in a statement of the client’s core message.

Roula is recovering from a bad car accident in a rehabilitation facility. She is a week or two into a program that could well go on for a few months. In talking with one of the rehabilitation specialists, she says, “You told me it would be tough going. And I thought that I had prepared myself for it. I thought I had some courage in me. But now I can’t find any grit at all. Doing even the smallest things takes so much effort! I keep breaking down and crying when I’m alone. I just keep giving in. . . . I’m just inches down a path that seems miles long. It seems endless.”

Key experience(s): finding the rehabilitation program so difficult

Key behavior(s): failing to tap into the courage she thought she had; giving in to discouragement

Key feelings/emotions: disappointment, discouragement, despair

Core message: Roula seems disappointed almost to the point of despair because she has failed to tap into the “stuff” within her that would keep her going during a very tough rehabilitation program.

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Answer #1

It is tough period for me to undergo with this rehabilitation program..but I thought i can prepare myself for this..I can also find some confident on me before but now I feel any grit at all for handling anything, and i feel difficult to do anything even a small work..I feel like I am going down and losing everything and crying whenever I am alone..I feel like I am hopeless and I lost so much in my life..I think this going to continue for me in my entire life..

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