Question

A newly hired staff nurse feels his/her patient assignment contains a disproportionately high percentage of more acutel...

  1. A newly hired staff nurse feels his/her patient assignment contains a disproportionately high percentage of more acutely ill patients who require more care. Which of the following actions would be the best approach for the staff nurse to take?

A.

The nurse should adopt a competitive style of conflict management because the nurse has to stand up for her/his rights.


B.

The nurse should speak with the person who makes the patient assignment because it is important to address the concern promptly.


C.

The nurse should recognize that this is a “hot button” trigger issue for her/him and adopt an accommodation style of conflict management.


D.

The nurse should state “If this does not change I will speak to the Director of Care” because part of an assertive response includes identifying consequences.


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Answer #1

The nurse should recognise that is a hot button trigger issue for her/him and adopt an accommodation style of conflict management

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